Frequently Asked Questions

Everything you need to know about shopping with Ricrac Shop.

What is the standard shipping timeframe for home decor items?

We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days to arrive.

Do you offer international shipping for your furniture pieces?

Currently, Ricrac Shop ships within the continental United States. We are working on expanding our logistics to support international shipping in the near future.

What is your return policy for textiles and bedding?

We offer a 30-day return window for all unused and unwashed textiles in their original packaging. Please note that for hygiene reasons, opened bedding cannot be returned.

Are the materials used in your products eco-friendly?

At Ricrac Shop, we prioritize sustainability. Many of our collections feature organic cotton, recycled wood, and non-toxic dyes to ensure your home is both beautiful and safe.

How can I track the status of my home delivery?

Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Klarna and Afterpay.